How To Be A Better Supervisor

Module 1

Who Am I As A Supervisor?

Supervisors must understand the principles of human relations so that they can lead, motivate, coach, communicate, delegate, and make decisions effectively.

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• The supervisor will learn more about who they are as their typical behaviors, how they lead

• The supervisor will know the different types of behaviors that have an impact on their communication.

• He may use certain attributes of his behavior to improve his communication with those around him.

• He will become familiar with an approach that will help manage behavioral problems.

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Module 2

Dealing with Workplace Changes

Do you have the tools to manage change and the strategies to deal with employee responses to change? This module focuses on effective and practical change management skills.

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• The supervisor will learn how to cope well with workplace change and with better normal

• The supervisor should be able to understand the nature of workplace change and how it affects them.

• Identifying the stage of change; developing resilience.

• Use coping skills to deal effectively with workplace change  with time of uncertainty

• Capitalizing on opportunities for career growth resulting from workplace change.

Module 3

Effective Communication

Good communication provides both quantitative and qualitative input to become a good supervisor. Develop effective communication skills from emphatic listening skills to assertive communication with employees.

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• The supervisor will learn about methods of communication.

• The value of the feedback process, the proper use of positive and negative feedback.

• The rewards of feedback barriers to communication.

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Module 4

Stress Management

Pressure plays an important role in all areas of life.

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• The supervisor will understand exactly what stress and pressure are and their effects both inside and outside of the workplace.

• Will recognize the symptoms of excessive stress in themselves and in others.

• Will have the awareness, knowledge, and strategies to deal with stress more effectively

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Module 5

Decision-Making

The supervisor’s primary responsibility in the workplace is to make effective decisions on a daily basis. Poor decisions can lead to serious consequences.

 

• The supervisor will learn the essential topic with an outline of the decision-making process and methods for applying the steps to decision-making.

• The basic rules for implementing the decision and the team approach to it.

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Module 6

Effective Time Management

Time management has been in existence for a long time, but the term creates a false impression because time cannot be managed: we can only manage ourselves and our use of time.

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• The supervisor will learn to build time management techniques into your daily routine so you can recognize and solve personal time management problems.

• Staying in control of their working day.

• Understand the importance of defining priorities.

• How to apply different approaches to their schedule.